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What are your opening hours?

 

Lumina Borealis has been extended – February 9-11; 16-19 and 23-25 and March 3-4; 10-11 and 12-18.  

Open:


•   Feb 23-25 – tours begin at 6:15 p.m.

•   March 3-4 – tours begin at 6:30 p.m.

•   March 10-11 – tours begin at 6:45 p.m.

•   March 12-18 – tours begin at 7:45 p.m.
•   Last tour is at 9:00 p.m.

 

Who can visit the experience?  Is it suggested for children and seniors?

 

Lumina Borealis is a family friendly event suitable for all members of the family.  You must be able to walk on a meandering outdoor trail approximately 1 km long.  The pathway is designed to accommodate mobility aids such as wheelchairs, however, as weather conditions change so might the ground conditions.

 

How long does it last?

 

Lumina Borealis will take approximately 45 to 60 minutes to complete the walk.

 

Is there a lot of walking involved?

 

Lumina Borealis is an illuminated night walk over the span of 1 km. 

 

Is the path stroller-friendly and accessible for people with reduced mobility?

 

The experience takes place outdoors and on paths that are not paved, with ground conditions that may change with the winter weather. If you are a person with reduced mobility and want more information or details about the path, please contact us at:  getaway@parks.on.ca . Also we unfortunately do not provide wheelchairs.

 

I accompany someone with limited mobility.  Do I have to pay for my ticket?

 

Companions accompanying a visitor with a disability will be permitted complimentary admission when their assistance is necessary for the party with a disability to visit the site. Please identify yourself at our admissions gate when the person with limited mobility checks in.

 

Can I take photos?

 

Yes you are encouraged to take photos and share on social media, but please avoid using a flash.

 

Twitter/Instagram
 
@LuminaBorealis
#LuminaBorealis
Facebook
 
Lumina Borealis
Web
 
Luminaborealis.com

 

 

 

How should I dress?

 

The tour is entirely outdoors and on some terrain that is not paved with varying ground conditions.  We recommend that you wear warm clothing, hat and mitts and boots or shoes that are comfortable for walking and appropriate for the weather.  Fort Henry often has a breeze coming off Lake Ontario, so it can be chilly.

 

Can we eat there?

 

There are options from casual dining to snacks from a variety of locations in the advanced battery.  Reservations are recommended for the dining option and can be made by calling 613-530-2550.

 

Are there washrooms?

 

Yes, public washrooms are available near the entrance and at the end of the night walk.

 

Why should I purchase my ticket ahead of time?

 

Tours of the Lumina Borealis experience are by timed entry with individual time slots spaced 15 minutes apart. Each time slot also has a limited capacity of 200 people. 


Tickets are purchased for a specific tour time and date.  Advance ticket purchase means you can plan for your preferred date and at the time convenient to you – subject to availability.

 

Can I buy my ticket when I arrive?

 

The Lumina Borealis extension and promotion with Kingston Pen tickets will be very popular.  As tickets are limited it is recommended to purchase tickets online in advance.  Tickets at the gate are subject to availability.

 

There is a time on my ticket.  What does it mean?

 

The time is your tour time.  With specific times for entry it means that each group has a certain number of people in the group.  This will maximize your experience and prevent crowding, ensuring that you have an enjoyable visit.

 

Can I visit the experience many times with the same ticket?

 

No, your ticket is valid for one entry only, at the time and date indicated on the ticket.

 

Do you have group rates?

 

No.  But we have very budget friendly introductory rates this year:


•    Adult / Senior (13 yrs +) $12
•    Youth (6-12 yrs) $10
•    Child (5 yrs & under) FREE

 

What happens if I arrive late?

 

If you arrive past your tour time, we cannot guarantee entrance to the event.  But our team will do their best to accommodate you in the next available time.  We suggest that you plan to arrive at Fort Henry at least 15 minutes before your tour time.

What happens in the event of bad weather?

 

Lumina Borealis will be open rain or shine.  In the event of severe weather, we reserve the right to delay departures for up to 30 minutes in order to ensure the safety of our visitors and staff.  We ask that you arrive at the ticketing office at the time shown on your ticket.  If we need to cancel one or multiple departures, your tickets will be exchanged or refunded.

 

If you are unable to attend due to weather, we will do our best to reschedule your tickets to another time.  Contact Customer Service at 800-437-2233 or 613-542-7388.

 

Why is it not possible to visit during the day?

 

Lumina Borealis is a multi-media, multi-sensory experience that needs darkness to be enjoyed. 

Where and when should I arrive?

 

Lumina Borealis is located at Fort Henry National Historic Site of Canada, 1 Fort Henry Drive, Kingston, Ontario.  Plan to arrive 15 minutes before your tour time.  

 

PARKING:  There are two options: park downtown Kingston and Kingston Military Community Sports Center parking lot (near CFB Kingston Sports Dome), 11 Navy Way, Kingston. These are the closest location to the free shuttle service pickup and drop off point.


SHUTTLE BUS STOP #1 – Downtown Kingston

 

•    Visitor Information Center at 209 Ontario St. (Across from City Hall), Kingston, Ontario
•    Departs every 15 minutes. 
•    Takes approximately 15 minutes to get to Lumina Borealis from bus departure time.

 

SHUTTLE BUS STOP #2 – BOTTOM OF FORT HENRY HILL

 

•    Departs every 15 minutes.
•    Takes approximately 5 minutes to get to Lumina Borealis from bus departure time.

 

*Shuttle Pick Up Schedules subject to change

 

Check luminaborealis.com, Facebook or Twitter for up-to-date shuttle times.  Plan to arrive at Fort Henry at least 15 minutes before the tour time indicated on your ticket.

Is it possible to get an exchange or refund?

 

Tickets are non-refundable unless we close the site.  Tickets are also non-transferrable and cannot be rescheduled. 

Are there hotelS NEARBY?

 

There are several hotels in Kingston offering overnight stays that allow you to make your trip a magical experience. Hotels include: All Suites Whitney Manor, Ambassador Hotel & Conference Centre, Delta Hotels Kingston Waterfront, Green Acres Inn, Holiday Inn Express + Suites, Holiday Inn Kingston Waterfront, Ramada Kingston Hotel & Conference Centre, Residence Inn By Marriott Kingston Hotel Water’s Edge, The Secret Garden Inn and Thriftlodge Kingston.

 

Please contact hotel directly for more details.

 

HOW DO I OBTAIN EXCLUSIVE AND EARLY ACCESS TO THE 2017 KINGSTON PENITENTIARY TOURS?

 

For anyone who purchases tickets for the extended dates of Lumina Borealis, ticket purchasers will be given an access code that will provide exclusive and early access to the 2017 Kingston Penitentiary Tours ticket inventory.  For each ticket purchased for Lumina Borealis (up to maximum of 6), an equal number of tickets may be purchased for the Kingston Pen tours.  The access code and instructions will be sent in March.

 

LUMINA BOREALIS RULES:

 

•    Stay on the marked path and route at all times
•    Use a baby carrier preferably or a stroller adapted to rough terrain
•    Do not use a flashlight or camera flash
•    Wear suitable footwear for walking on uneven terrain
•    No smoking (entire site is a smoke-free)
•    Pets are not allowed but Service animals are welcome.
•    Have fun!


Thank you to our PARTNERS

 

 

              

 

Ontario Power Generation - The Ambassador Hotel & Convention Centre - Redpath Sugar - VIA Rail Canada - Trailhead - Blackdog Hospitality - Chez Piggy - Kingston Transit - City of Kingston