What are your opening hours?
Lumina Borealis is open from 5:30 p.m. to 10:00 p.m. on select nights from December 1st to February 4. Last ticket time is 9:45 p.m.
• Thursday through Sunday evenings (closed Monday to Wednesday) from Thursday, December 1 to December 23;
• closed for Christmas Eve and Christmas Day;
• open nightly from Monday, December 26 to Sunday, January 8.
• Thursday through Sunday (closed Monday to Wednesday) from Thursday January 12 to Saturday, February 4, 2017
Who can visit the experience? Is it suggested for children and seniors?
Lumina Borealis is a family friendly event suitable for all members of the family. You must be able to walk on a meandering outdoor trail approximately 1 km long. The pathway is designed to accommodate mobility aids such as wheelchairs, however, as weather conditions change so might the ground conditions.
How long does it last?
Lumina Borealis will take approximately 45 to 60 minutes to complete the walk.
Is there a lot of walking involved?
Lumina Borealis is an illuminated night walk over the span of 1 km.
Is the path stroller-friendly and accessible for people with reduced mobility?
The experience takes place outdoors and on paths that are not paved, with ground conditions that may change with the winter weather. If you are a person with reduced mobility and want more information or details about the path, please contact us at: firstname.lastname@example.org . Also we unfortunately do not provide wheelchairs.
I accompany someone with limited mobility. Do I have to pay for my ticket?
Companions accompanying a visitor with a disability will be permitted complimentary admission when their assistance is necessary for the party with a disability to visit the site. Please identify yourself at our admissions gate when the person with limited mobility checks in.
Can I take photos?
Yes you are encouraged to take photos and share on social media, but please avoid using a flash.
How should I dress?
The tour is entirely outdoors and on some terrain that is not paved with varying ground conditions. We recommend that you wear warm clothing, hat and mitts and boots or shoes that are comfortable for walking and appropriate for the weather. Fort Henry often has a breeze coming off Lake Ontario, so it can be chilly.
Can we eat there?
There are options from casual dining to snacks from a variety of locations in the advanced battery. Reservations are recommended for the dining option and can be made by calling 613-530-2550.
Are there washrooms?
Yes, public washrooms are available near the entrance and at the end of the night walk.
Why should I purchase my ticket ahead of time?
Tours of the Lumina Borealis experience are by timed entry with individual time slots spaced 15 minutes apart. Each time slot also has a limited capacity of 150 people.
Tickets are purchased for a specific tour time and date. Advance ticket purchase means you can plan for your preferred date and at the time convenient to you – subject to availability.
Can I buy my ticket when I arrive?
Yes, tickets can be purchased at the gate upon arrival subject to availability.
There is a time on my ticket. What does it mean?
The time is your tour time. With specific times for entry it means that each group has a certain number of people in the group. This will maximize your experience and prevent crowding, ensuring that you have an enjoyable visit.
Can I visit the experience many times with the same ticket?
No, your ticket is valid for one entry only, at the time and date indicated on the ticket.
Do you have group rates?
No. But we have very budget friendly introductory rates this year:
• Adult / Senior (13 yrs +) $12
• Youth (6-12 yrs) $10
• Child (5 yrs & under) FREE
What happens if I arrive late?
If you arrive past your tour time, we cannot guarantee entrance to the event. But our team will do their best to accommodate you in the next available time. We suggest that you plan to arrive at Fort Henry at least 15 minutes before your tour time.
What happens in the event of bad weather?
Lumina Borealis will be open rain or shine. In the event of severe weather, we reserve the right to delay departures for up to 30 minutes in order to ensure the safety of our visitors and staff. We ask that you arrive at the ticketing office at the time shown on your ticket. If we need to cancel one or multiple departures, your tickets will be exchanged or refunded.
Why is it not possible to visit during the day?
Lumina Borealis is a multi-media, multi-sensory experience that needs darkness to be enjoyed.
Where and when should I arrive?
Lumina Borealis is located at Fort Henry National Historic Site of Canada, 1 Fort Henry Drive, Kingston, Ontario. Plan to arrive 15 minutes before your tour time.
PARKING: There are two options: park downtown Kingston and Kingston Military Community Sports Center parking lot (near CFB Kingston Sports Dome), 11 Navy Way, Kingston. These are the closest location to the free shuttle service pickup and drop off point.
SHUTTLE BUS STOP #1 – Downtown Kingston
• Visitor Information Center at 209 Ontario St. (Across from City Hall), Kingston, Ontario
• Departs every 15 minutes.
• Takes approximately 15 minutes to get to Lumina Borealis from bus departure time.
SHUTTLE BUS STOP #2 – BOTTOM OF FORT HENRY HILL
• Departs every 15 minutes.
• Takes approximately 5 minutes to get to Lumina Borealis from bus departure time.
*Shuttle Pick Up Schedules subject to change
Check luminaborealis.com, Facebook or Twitter for up-to-date shuttle times. Plan to arrive at Fort Henry at least 15 minutes before the tour time indicated on your ticket.
Is it possible to get an exchange or refund?
Tickets are non-refundable unless we close the site. Contact the Customer Service team at 800-437-2233 or 613-542-7388. if you need to reschedule your tour time. Reschedule options are subject to availability.
Are there overnight hotel packages available?
There are several hotels in Kingston offering Lumina Borealis hotel packages that include different options needed to make your trip a magical experience. Participating hotels include: All Suites Whitney Manor, Ambassador Hotel & Conference Centre, Delta Hotels Kingston Waterfront, Green Acres Inn, Holiday Inn Express + Suites, Holiday Inn Kingston Waterfront, Ramada Kingston Hotel & Conference Centre, Residence Inn By Marriott Kingston Hotel Water’s Edge, The Secret Garden Inn and Thriftlodge Kingston.
Please contact hotel directly for more details.
LUMINA BOREALIS RULES:
• Stay on the marked path and route at all times
• Use a baby carrier preferably or a stroller adapted to rough terrain
• Do not use a flashlight or camera flash
• Wear suitable footwear for walking on uneven terrain
• No smoking (entire site is a smoke-free)
• Pets are not allowed but Service animals are welcome.
• Have fun!
Thank you to our PARTNERS
Ontario Power Generation - The Ambassador Hotel & Convention Centre - Redpath Sugar - VIA Rail Canada - Trailhead - Blackdog Hospitality - Chez Piggy - Kingston Transit - City of Kingston